Export/Import International Trade Training Courses

Training courses are held at the University of Chester, Churchill House, Chester, CH4 7AD

Could International Trade Training help to grow your business?

To support exporters, and potential exporters, across the region, the Chamber runs special export skills and international trade training courses, developed by the British Chambers of Commerce (BCC).

It may seem obvious, but training your staff to deliver your products or services right first time, every time, will lower your costs and improve the experience you deliver to your customers.

Choosing a great export training provider who understands about making a profit internationally can really help your company take off in your export markets. Combined with great quality and competitive prices, it makes our courses hard to beat.

Who Can Benefit from the Courses?

Our international trade training courses will suit anyone involved in importing and exporting goods and services, arming you or your employees with the knowledge to trade internationally. The types of people who attend the courses include owner/proprietors of small businesses that manage their own import and export services, through to employees working in import/export departments in larger organisations.  Our Agents and Distributors course is especially relevant to those wishing to export their services overseas.

BCC Accredited Courses

The courses that we run at the Chamber are accredited by the BCC meaning they meet a rigorously high standard set by them. By taking them you can learn about documentation, Letters of Credit and INCOTERMS, through to Preference Rules of Origin and how to work with agents and distributors. The courses form a curriculum that provides invaluable skills for small and large companies alike that will arm you with the knowledge to grow your business worldwide.

Each course studied will be tested through an assessment process and marked by external examiners, so you won’t have to worry about stressful exams. Each course you pass you’ll receive a certificate; after taking six of the courses you will be awarded with a Foundation Award in International Trade, certified by the BCC which is equivalent to an NVQ 2 qualification.

Module 1: Introduction to the Export Process
  • Understanding of what is in a sales contract/purchase order
  • Awareness of INCOTERMS, packing, marking and labelling requirements
  • Awareness of compliance issues around exporting, the UK trade tariff and its importance
  • Understanding the reasons for accurate export documentation and where to get help
Module 2: Export Documentation and INCOTERMS
  • The purpose of INCOTERMS
  • The definitions of INCOTERMS ® 2010 rules
  • How to identify some of the practical issues around using INCOTERMS
  • Which documents are necessary for international shipments
  • The significance of documentary compliance
  • How to produce some of the key export documents
  • Where to go for sources of information and assistance
Module 3: Letters of Credit and Methods of Payment
  • Identify the different methods of payment used for trading internationally and comply with the requirements of different payment methods.
  • Describe the main parties involved in a Letter of Credit (L/C) transaction and their roles.
  • Describe the process and methods relating to international payments.
  • Prepare and present relevant documents that comply with the terms of the L/C to ensure payment.
Module 4: Agents, Distributors and Routes to Market
  • Your options on routes to overseas markets
  • The difference between agents and distributors and their respective roles
  • The legal implications and challenges of working with Agents and Distributors including authority, territory and competition law
  • The advantages and disadvantages of the various options to market entry
  • How to decide on the best option(s) for your business
  • Pitfalls and practicalities when establishing an overseas presence
Module 5: Inward and Outward Processing
  • Learn and understand the terms “Inward Processing Relief” and “Outward Processing Relief”.
  • Understand the reasons for the two forms of Relief and why they are used.
  • Understand the procedures for both forms of activity and their respective benefits to the processor.
  • Understand the Customs controls for both economic activities, and the need for full compliance in terms of Customs authorisation and procedures.
  • Understand Customs Regimes and the Customs Tariff.
  • Understand the changes to these regimes under the Union Customs Code.
Module 6: Preference Rules of Origin Explained
  • Understand the terms “Preference” and “Origin”, and the differences between Preference and Non-Preference.
  • Understand the principles of Free Trade Agreements.
  • Understand the use of Origin documents.
  • Understand the use of Preference documents.
  • Understand the principles of Origin and how it is calculated.
  • Understand the 60% Rule, and how it is applied.
Module 7: Import Procedures and Customs Audit Procedures
  • Demonstrate an understanding of Import Documentation.
  • Demonstrate an understanding of Importing Procedures.
  • Demonstrate an understanding of the Customs Tariff.
  • Demonstrate an understanding of Customs compliance.
  • Identify sources of information and assistance.


Extra Learning

For those looking to dig a little deeper into the rules and regulations surrounding international trade, the Chamber offer a special one-day, supplemental courses as an addendum to our accredited export training programme.

Please note this course is not part of the official export training courses managed by the British Chambers of Commerce and exist to provide extended detail.

Customs & V.A.T.
  • We all know how to deal with VAT, don’t we? Input and Output Tax, Zero-rated and Exempt. VAT Returns and record-keeping. How do you deal with your exports and despatches to elsewhere in the EU? Is Ex Works good enough to zero-rate your exports? What happens if you have no documentation to prove that you exported a consignment out of the UK? Do you know what the Reverse Charge system is, or even how VAT is charged on services elsewhere in the EU? And what about Triangulation? And do you know your C79 Import VAT certificates from your Import Declarations? The VAT man cometh, are you prepared?
  • HMRC are targeting many companies to verify their VAT and export documentation and records, and are penalising those companies which cannot provide sufficient evidence of export. At a UK VAT rate of 20%, that could seriously damage your wealth. Now is the time to learn about how to ensure VAT compliance, especially in exports, keep adequate records and know how to deal with all the issues mentioned above. The Customs and V.A.T. course will explore all of the above issues and more.

Course Dates for 2019

Course Name Date
Customs Declaration Training 22/07/2019
BCC Introduction to the Export Process


Introduction to AEO Status


BCC Export Documentation/Incoterms (2 Modules)


BCC Letters of Credit and Methods of Payment (2 Modules)


BCC Agents, Distributors and Routes to Market


BCC Preference Rules of Origin


BCC Inward and Outward Processing


BCC Import Procedures & Customs Audit Procedures


Customs & VAT 31/10/2019

For information about these please email Hayley Gray or call 01244 669985.

Bespoke In-House Training

Fancy going on one of the above courses but can’t get out of the office? Don’t worry, as the Chamber offers in-house training, we can come to you!

We personalise our in-house training to suit your businesses needs, so whether you want a course which includes written-for-the-company material, delivery of BCC Accredited Courses or our range of additional courses, they can be delivered on your premises and tailored to your requirements.

For companies who find it difficult to allocate several staff to attend multiple external training courses, we can provide the in-house training to enable you to maximize your training benefit to a timescale that suits you.

Please call Hayley Gray on 01244 669985 or email h.gray@wcnwchamber.org.uk for a quotation.

Price List

Chamber Members £245+ VAT = £294 per person per module

Non-Members £300+ VAT = £360 per person per module

Book a place on all seven B.C.C. courses and get a 10% discount on your total price. Attend 6 Courses and gain the British Chambers Foundation Award in International Trade.


“Becky does an excellent job in making you understand with lots of group discussion, good visual aids and plenty of information”

“Knowledge and expertise of Mark made the course very interesting and he delivered the material well”

“The relaxed training style worked well for a small group. The Trainer was extremely knowledgable with a flexible approach based upon course members knowledge/understanding”

“Within the course there is a lot more to take in compared to others, Becky is enthusiastic and the course explains best practice so you know whether the company is complying”