International Trade Training

Training courses are held at the University of Chester, Churchill House, Chester, CH4 7AD

Could International Trade Training help to grow your business?

To support exporters and potential exporters across our regions of West Cheshire, North Wales and beyond, the Chamber runs special export skills and international trade training courses, developed by the British Chambers of Commerce (BCC).

It may seem obvious, but training your staff to deliver your products or services right first time, every time, will lower your costs and improve the experience you deliver to your customers.

Choosing a great export training provider who understands about making a profit internationally can really help your company take off in your export markets. Combined with great quality and competitive prices, it makes our courses hard to beat.

Who Can Benefit from the Courses?

Our international trade training courses will suit anyone involved in importing and exporting goods and services, arming you or your employees with the knowledge to trade internationally. The types of people who attend the courses include owner/proprietors of small businesses that manage their own import and export services, through to employees working in import/export departments in larger organisations.  Our Agents and Distributors course is especially relevant to those wishing to export ‘services’ overseas and this year we are also adding to our portfolio in 2017 and details of our new courses will be available soon.

B.C.C Accredited Courses

The British Chambers of Commerce has developed a series of nationally recognised courses in International trade. By taking them you can learn about documentation, Letters of Credit and INCOTERMS, through to Preference Rules of Origin and how to work with agents and distributors. The courses form a curriculum that provides invaluable skills for small and large companies alike that will arm you with the knowledge to grow your business worldwide.

Each course studied will be tested through an assessment process and marked by external examiners, so you won’t have to worry about stressful exams. Each course you pass you’ll receive a certificate; after taking six of the courses you will be awarded with a Foundation Award in International Trade, certified by the BCC which is equivalent to an NVQ 2 qualification.

More successful Foundation Award Candidates receiving their B.C.C Foundation Award in International Trade


Left to right: Mark Rowbotham, Becky Stark, Daniel Ward


Foundation Award in International Trade: Nicola Birch, Caroline Thedens, Nadia McKane, Tamzin Woodward


Left to right: Daniel Ward, Sarah Jones Nicola Birch, Debbie Hancox











“Becky does an excellent job in making you understand with lots of group discussion, good visual aids and plenty of information”

“Knowledge and expertise of Mark made the course very interesting and he delivered the material well”

“The relaxed training style worked well for a small group. The Trainer was extremely knowledgable with a flexible approach based upon course members knowledge/understanding”

“Within the course there is a lot more to take in compared to others, Becky is enthusiastic and the course explains best practice so you know whether the company is complying”

New!!  Introduction to Authorised Economic Operator Status and Requirements for Achieving AEO

This is a new one-day fully interactive training workshop which runs from 9 am to
5 pm.

24th January 2018
Location:University of Chester, Churchill House, Queens Park Campus, Queens Park Road, Handbridge, Chester, CH4 7AD (View Map)

Hosted By: West Cheshire & North Wales Chamber of Commerce
Please arrive at 9:00 am for a 9:30 am start.

About the Trainer

Our new AEO course trainer retired from HMRC in July 2016 after 43 years’ service mostly in Customs work. Since then he has taken up an external Customs training role writing and delivering Customs training and speaking at trade events.

Since 2001 he was an International Trade Development Liaison Officer (ITDLO) with HMRC working closely with UK Customs Policy teams and the wider business community helping to deliver a number of new developments in Customs international trade work such as AEO and UCC.

Our trainer was also a Customs trainer with HMRC and was fully involved in compiling training material, assessment papers and delivering courses across the full range of Customs work and across all parts of the United Kingdom.

What is A.E.O?

Authorised Economic Operator (AEO) is an accreditation issued by HMRC to Importers, Exporters, Customs Agents and others involved in the international supply chain. AEO Status recognizes that the business is compliant in its customs activities and can be trusted to operate simplified customs procedures and duty relief schemes. It has become much more relevant with the changes introduced by the Union Customs Code (UCC) in 2016 and the vote to leave the EU. It is anticipated that Customs will offer greater simplifications to AEO status holders in order to mitigate the potential effects on border checks and Customs requirements post Brexit.

You will learn about the requirements for achieving AEO status both in Customs Compliance and Supply Chain Security and the potential implications of not holding AEO status and how this may affect your business.

The course will cover the full benefits of holding AEO status, the application process and the interaction with other trading nations who operate similar schemes under the Mutual Recognition Agreements (MRA).

This AEO training course will suit anyone involved in importing and exporting goods.

Who should attend

The types of people who attend this course would include owner/proprietors of small businesses who manage their own import and export services, through to employees working in import/export departments in larger organisations.

What you will learn

  • Demonstrate an understanding of the AEO programme, it’s background and the law.
  • Demonstrate an understanding of the types of AEO status available.
  • Demonstrate an understanding of the AEO application process.
  • Demonstrate an understanding of how to maintain the AEO status going forward.

Course Dates for 2017 / 2018

West Cheshire & North Wales Export Training Courses Day Date | 2018
Introduction to Authorised Economic Operator Status Wednesday 24th January
 BCC Introduction to the Export Process  Friday  2nd February
 BCC Export Documentation and INCOTERMS  Friday 9th February
 BCC Agents, Distributers and Routes to Market Wednesday 14th February
 BCC Inward and Outward Processing Friday 23rd February
 BCC Letters of Credit Methods of Payment Wednesday 28th February
 BCC Preference Rules of Origin Explained Friday 9th March
 BCC Import Procedures & Customs Audit Procedures  Wednesday 14th March
 Dangerous Goods and Export Controls Friday 23rd March
Customs & V.A.T. Wednesday 28th March
 BCC Introduction to the Export Process  Wednesday  11th April
 BCC Export Documentation and INCOTERMS Friday 20th April
 BCC Agents, Distributers and Routes to Market  Wednesday 25th April
 BCC Inward and Outward Processing  Wednesday 9th May
 BCC Letters of Credit Methods of Payment  Friday 18th May
 BCC Preference Rules of Origin Explained  Wednesday 23rd May
 BCC Import Procedures & Customs Audit Procedures  Friday 1st June
Customs & V.A.T. Wednesday 6th June
 Introduction to Authorised Economic Operator Status  Friday  15th June
Introduction to Authorised Economic Operator Status Friday 14th September
 BCC Introduction to the Export Process  Wednesday 19th September
 BCC Export Documentation and INCOTERMS  Friday 28th September
 BCC Agents, Distributers and Routes to Market  Wednesday 3rd October
 BCC Inward and Outward Processing  Friday 12th October
 BCC Letters of Credit Methods of Payment  Wednesday 17th October
 BCC Preference Rules of Origin Explained  Friday 26th October
 BCC Import Procedures & Customs Audit Procedures  Wednesday 31st October
 Customs & V.A.T.  Friday 9th November

*Early Bird Offer! Any bookings for 2018 courses made by the 31st December 2017 will receive a 10% discount

Full details about the course modules can be found below, and also in our Events section of this website.

For any further information you can contact our Export Team by email or by phone on 01244 669985

Price List for 2017

Chamber Members £215+ VAT = £258 per person per module

Non-Members £250+ VAT = £300 per person per module

Book a place on all seven B.C.C. courses and get a 10% discount on your total price. Attend 6 Courses and gain the British Chambers Foundation Award in International Trade the 6 courses can be taken over the 3 sets if required.

Bespoke In-House Training

The West Cheshire & North Wales Chamber offers in-house training opportunities for all companies in the region. This can be very cost-effective if your company needs to provide general export training for groups of staff.

In-house courses can take the form of bespoke written-for-the-company material, delivery of British Chambers Accredited training on your premises with certification or they can be tailored to your specific business needs.

For companies who find it difficult to allocate several staff to attend multiple external training courses, we can provide the in-house training to enable you to maximize your training benefit to a timescale that suits your business needs.

Please call Debbie Hancox on 01244 669984 or email for a quotation.

BCC Accredited Modules

Module 1: Introduction to the Export Process
  • Understanding of what is in a sales contract/purchase order
  • Awareness of INCOTERMS, packing, marking and labelling requirements
  • Awareness of compliance issues around exporting, the UK trade tariff and its importance
  • Understanding the reasons for accurate export documentation and where to get help
Module 2: Export Documentation and INCOTERMS
  • The purpose of INCOTERMS
  • The definitions of INCOTERMS ® 2010 rules
  • How to identify some of the practical issues around using INCOTERMS
  • Which documents are necessary for international shipments
  • The significance of documentary compliance
  • How to produce some of the key export documents
  • Where to go for sources of information and assistance
Module 3: Letters of Credit and Methods of Payment
  • Identify the different methods of payment used for trading internationally and comply with the requirements of different payment methods.
  • Describe the main parties involved in a Letter of Credit (L/C) transaction and their roles.
  • Describe the process and methods relating to international payments.
  • Prepare and present relevant documents that comply with the terms of the L/C to ensure payment.
Module 4: Agents, Distributors and Routes to Market
  • Your options on routes to overseas markets
  • The difference between agents and distributors and their respective roles
  • The legal implications and challenges of working with Agents and Distributors including authority, territory and competition law
  • The advantages and disadvantages of the various options to market entry
  • How to decide on the best option(s) for your business
  • Pitfalls and practicalities when establishing an overseas presence
Module 5: Inward and Outward Processing
  • Learn and understand the terms “Inward Processing Relief” and “Outward Processing Relief”.
  • Understand the reasons for the two forms of Relief and why they are used.
  • Understand the procedures for both forms of activity and their respective benefits to the processor.
  • Understand the Customs controls for both economic activities, and the need for full compliance in terms of Customs authorisation and procedures.
  • Understand Customs Regimes and the Customs Tariff.
  • Understand the changes to these regimes under the Union Customs Code.
Module 6: Preference Rules of Origin Explained
  • Understand the terms “Preference” and “Origin”, and the differences between Preference and Non-Preference.
  • Understand the principles of Free Trade Agreements.
  • Understand the use of Origin documents.
  • Understand the use of Preference documents.
  • Understand the principles of Origin and how it is calculated.
  • Understand the 60% Rule, and how it is applied.
Module 7: Import Procedures and Customs Audit Procedures
  • Demonstrate an understanding of Import Documentation.
  • Demonstrate an understanding of Importing Procedures.
  • Demonstrate an understanding of the Customs Tariff.
  • Demonstrate an understanding of Customs compliance.
  • Identify sources of information and assistance.

Extra Learning

For those looking to dig a little deeper into the rules and regulations surrounding international trade, the Chamber offer these special one-day, supplemental courses as an addendum to our accredited export training programme.

Please note these courses are not part of our official export training courses managed by the British Chambers of Commerce and exist to provide extended detail.

Dangerous Goods and Export Controls
  • An introduction to the transport of dangerous and hazardous goods by sea and land. It is designed for export staff involved in the movement of dangerous goods and covers all aspects of dealing with such issues, including the use of the International Movement of Dangerous Goods by Sea (IMDG) Code. It deals with the categorisation, packaging/packing and transport of dangerous and hazardous goods by sea and land by container and road trailer means. It highlights documentary requirements, as well as compliance with major conventions concerning pollution, carriage and stowage conventions. It is an ideal opportunity for the exporter to ensure that they are kept up-to-date with these important issues.
  • Designed for Managers and personnel involved in the administration and logistics of shipping materials subject to export controls and covers a wide range of topics concerning how to understand them. It highlights documentary and procedural requirements, as well as compliance with customs and export control department requirements. It can also be run alongside other export courses.
Customs & V.A.T.
  • We all know how to deal with VAT, don’t we? Input and Output Tax, Zero-rated and Exempt. VAT Returns and record-keeping. How do you deal with your exports and despatches to elsewhere in the EU? Is Ex Works good enough to zero-rate your exports? What happens if you have no documentation to prove that you exported a consignment out of the UK? Do you know what the Reverse Charge system is, or even how VAT is charged on services elsewhere in the EU? And what about Triangulation? And do you know your C79 Import VAT certificates from your Import Declarations? The VAT man cometh, are you prepared?
  • HMRC are targeting many companies to verify their VAT and export documentation and records, and are penalising those companies which cannot provide sufficient evidence of export. At a UK VAT rate of 20%, that could seriously damage your wealth. Now is the time to learn about how to ensure VAT compliance, especially in exports, keep adequate records and know how to deal with all the issues mentioned above. The Customs and V.A.T. course will explore all of the above issues and more.