Useful Websites and Telephone Numbers for Exporters

The West Cheshire & North Wales Chamber of Commerce works closely with a number of organisations that aim to support exporters or businesses that are thinking of doing so. Please click on the below links for more information on how they can help your business;

UK Export Finance

The UK’s export credit agency. UK Export Finance helps UK exporters by providing insurance to exporters and guarantees to banks to share the risks of providing export finance. In addition, they can make loans to overseas buyers of goods and services from the UK. UK Export Finance is the operating name of the Export Credits Guarantee Department (ECGD).

Export Britain

Export Britain is the online resource by the British Chambers of Commerce which showcases opportunities in key international markets, and links UK exporters to support available from British Chambers and business groups both in the UK and around the world.

HM Revenue & Customs

HMRC provides assistance on matters relating to importing or exporting. Guides on these subjects can be found in the Imports and exports area of the GOV.UK website and provide assistance on a range of subjects from classifying goods to using online facilities.

For import and export general enquiries, including VAT information, you can call the helpline 0300 200 3700.

British Chambers of Commerce

The British Chambers of Commerce Accredited Network is the leading private sector provider of export support in the UK.

Enterprise Europe Network

The Enterprise Europe Network helps small and medium-sized enterprises (SMEs) make the most of business opportunities in the EU and beyond.

Have a look at the many services offered free of charge by their experts in around 600 member organisations, including Chambers of Commerce and Industry, Technology Centre’s, Universities and Development Agencies.

Market Access Database

The Market Access Database (MADB) gives information to companies exporting from the EU about tariffs and import formalities in third country markets.

Department for International Trade

Department for International Trade (D.I.T) staff provide expert trade advice and practical support to UK-based companies who want to grow their business overseas.

D.I.T Exporting is Great Find an opportunity for your Product or Service 

D.I.T Events


Business Wales

The Welsh Government’s Business Wales service supports new and established businesses in Wales.

Business Wales supports the sustainable growth of small and medium size enterprises across the country by offering access to information, guidance and business support. Including the following International Trade support:

  • Trading in other countries
  • Researching markets
  • Signposting to Welsh Government, UKTI and other export support providers

You can also sign up to the Welsh Government newsletter here.

Commodity Code Information and Help

For help and information on commodity codes and tariffs you can visit “Finding commodity codes for import and export duty“.

Dangerous Goods Information

The Department for Transport has created a guide to the international regulations on the transportation of dangerous goods by air, sea, road, rail or inland waterway.

If you have any dangerous goods questions you can call the I.A.T.A Helpline on; 0154-390-6770.

Global Business Network

What is the Global Business Network?

No one understands business needs better than other businesses – and few organisations can draw on as much practical expertise as the British Chambers of Commerce. A powerful and reliable B2B network that includes Accredited Chambers of Commerce in every UK town and city, all linked to British Chambers around the world.

If you want to start doing business internationally, the BCC Global Business Network is here to help you.

As a Chamber member, you have access to the BCC Global Business Network in the following markets:*

ASIA:  Vietnam, Indonesia, Taipei, Thailand, Singapore, Malaysia, China, India, Philippines, Cambodia, Myanmar, South Korea and Hong Kong.

EUROPE/MIDDLE EAST: Czech Republic, Hungary, Slovakia, Poland, Romania, Turkey, Slovenia, Ireland, Kazakhstan, Bulgaria, UAE, Saudi Arabia, Qatar and Kuwait.

AFRICA: Morocco, South Africa, Nigeria, Kenya and Zambia.

SOUTH AMERICA: Mexico, Colombia, Chile, Brazil and Caribbean.

For further information please visit here

*The British Chambers of Commerce accredit organisations in these countries, to ensure that the local Chamber has met a rigorous and continuously updated quality standard.